Below is a copy of an email I have sent to Audio Cleaning Lab Technical Support, click here which up to now has been ignored. Can anybody help me please? Viz:
I have just purchased Audio Cleaning Lab 2004 Deluxe. I chose the deluxeversion so that I could takeadvantage of the 24 bit mode recording facility.
I have a C Media PCI CM8738 Version 5.10 Sound Card installed.
When I click on "Record" having set up to record in 24 bit mode the following message comes up on the screen Viz:
"The Wave Shape Device C-Media PCI cannot be opened for recording. The specified format is not supported or cannot be translated. Use the Capabilities function to determine the supported formats."
I then click on the "Sound Card Record Capabilities" radio button for the Supported Formats, and the message comes up on the screen that my installed sound card C-Media PCI is capable of recording in 16 bit, 24 bit, and 32 bit mode.
I tried uninstalling and reinstalling the program, but to no avail.
Could you please tell me what is wrong? I feel very let down after spending extra money for a facility that I can't use
Once registered you will have access to there FAQ`s/downloads/forums and Support , i noticed the support email address is the same as above , its more than possible they wont reply unless your registered.