hey, I have a Mesh PC with XP and a preinstalled Audigy soundcard. Recently i encountered a serious error with my HDD and was forced to format. After reinstalling drivers and programs i realised that my computer wasn't acknowledging the presence of my Sound Blaster Audigy Platinum Pro sound card. I have tried to install sound blaster software but it said that my hardware is not installed correctly. All connections between the sound card and the computer seem to be correct. This problem never occured before the pc was formatted. Any help would be appreciated.
Does your M/B have onboard sound? if so this may have enabled itself in BIOS after the re-install. Reboot and enter BIOS and look for an option for ONBOARD DEVICES or something similar and check for onboard sound, disable it if it is there press F10 and save, exit out and reboot to see if your Audigy card is detected.
The onboard sound wasn't turned on. I have noticed that when the computer is on with the sound card connected there and some audio options that appear on the hardware list. ("creative audigy processor [WDM]" and "Creative Game Port") These do not appear when the sound card is physically disconnected from the PCI slot.