attainable download rate question

  martymillion 20:20 29 Jun 2009
Locked

hi, newbie here i have an orange live box, which used to be ok but recently my speed has dropped to 250kbps but when i go through the settings it shows that the attainable rate is 5408 does this mean i can get that rate, and the problem is between my computer and the livebox or is this just something that is set in the livebox?

thanks
martyn

  Tech Guy 23:43 02 Jul 2009

If your router shows sync at 5408Kbps you should be getting at least 4800 Kbps (after you take off the overhead for tcp/ip).

First thing is disable then re-enable your network card, using auto ip.

Still the same:

Do virus and spyware check

Still the same:

contact ISP

  martymillion 08:08 05 Jul 2009

hi i reset my network card but nothing happened. i already had an engineer on the way (which took me six months to get)it turns out the link between the exchange and my isp was "running hot" which i'm told means they were trying to run to many people down the same line so my was the line that suffered!
thanks for you help

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