ATI Radeon HD 2600 XT will not play videos on Vist

  hroc 15:40 14 Jan 2008


I am having a problem with my graphics card, an ATI Radeon HD 2600 XT. When I plug it in to my monitor via the DVI cable it will play games like Call of Duty 4 fine but will not play any videos or mp3s in real player, windows media player or any media player at all (Not Responding). However when I disable the graphics card by plugging my monitor in via the VGA rather than DVI socket everything works fine. I spoke to Dell and they said I needed to reinstall Vista but I think it is a problem with the graphics card rather than Vista. Can anyone please help?



  howard64 16:47 14 Jan 2008

I wonder if it is the acceleration? right click an empty section of the screen and properties then settings and troubleshooter - you should see a slider for acceleration probably at full - slide this to none and try again.

  Stuartli 17:15 14 Jan 2008

Try installing the K-Lite audio and codecs pack (Standard suits most users):

click here

or this alternative:

click here

  Stuartli 17:16 14 Jan 2008

Have you installed the latest ATi graphics driver?

  hroc 20:39 14 Jan 2008

I installed the k-lite codec pack and now vidoes will play but only with media player classic. Maybe it is a codec issue? Are there otehr codecs which will get realplayer and quicktime working too?

  Stuartli 23:14 14 Jan 2008

If you download the Mega version of the K-Lite Packs it will include Real Alternative (IIRC).

QuickTime Alternative can be downloaded from:

click here

Both are very much smaller than the original offerings.

Do you use Windows Media Player? If so, ensure that all File Types are Enabled from Tools>File Types.

  hroc 13:30 15 Jan 2008

Thanks guys but i have tried all these and no luck, think i is a vista problem. Unfortunatluy I think i am going to have to reinstall it. Thanks for your help anyway.

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