AS6920 Headphone Jack is Dead

  robmm76 04:09 24 Aug 2013
Locked
Answered

Does anyone have experience with this?

  Chronos the 2nd 04:52 24 Aug 2013

Oh come on mate, a few more details if you please as my crystal ball is knackered. We do try our best to help here but we do need to have as much information as we can get to make this possible.

  rdave13 05:37 24 Aug 2013
Answer

Try right clicking the sound icon in the notification area and select playback devices. Once the pane opens connect the headphones. They should now show up in the list. Click on the headphones and make default.

  chub_tor 08:01 24 Aug 2013

The AS6920 is an old Acer laptop. Do you get sound via the built in speakers? Have you tried alternative headphones? Does the sound from the speakers mute when you insert a headphone jack?

  robmm76 20:38 24 Aug 2013

Playback Devices fixed the problem. HEADPHONES does not show up in the list, only speakers, hdmi, and s/pdif. However, the jack started producing sound. I don't understand, but the problem is fixed. I hope I remember this next time the problem occurs.

Thanks to everyone for their responses.

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