Hi, I've installed an Artec Digital TV device on my HP Pavilion laptop (USB 1.0). The device is USB 1 compatible but it doesn't seem to get any power and cannot be detected by the TV software but my laptop detects a new USB device (not recognised when trying to find driver). It works on additional PC's/Laptops with USB 1 and 2 running XP with no software detection issues.I've tried a USB 2 card on my laptop with no luck. I'm running XP, the device hardware works (tested elseware), I've got the latest driver Artec has to offer. Still no luck. Am assuming it is an issue with laptop. Have tried a usb hub with own power source (no luck), other USB devices work on this laptop. Not sure if there are USB driver filter issues. Help much appreciated.
Are you using it connected direct? it draws power from the USB. You could try this, Go to Device Manager. Right click My Computer\Properties\Hardware\Device Manager Go to USB click the + to Expand USB and remove all USB starting from bottom of list, then restart computer to reset USB's
Very strange as am running Windows XP but still having issues. I'm going to try rebuilding laptop to see if this resolves it. Needs a clean up anyway. Any suggestions before format would be appreciated.
Yes, have tried connecting it to laptop directly. Have already removed USB devices as well as controllers and reinstalled from usb.inf file as well as checking for latest usb driver updates. Have flashed the BIOS and are up to date with MS updates. Have searched high and low on the net for similar discussion threads with no luck. Only thing I can assume from that is I'm having an OS glitch/issue...