I bought an Aries Precision 1001 laptop in April last year and had to return it recently under warranty. Long story short - they replaced the motherboard. Before I sent it off the machine had crashed a couple of times and on restarting there was a repetitive clunk sound coming from the front of the machine. The best way I can describe it is like a ticking clock but maybe five to ten times louder. The only way to stop this was to insert the recovery CD and carry out a Windows setup repair. I thought this was related to the motherboard problem, but since getting it back it's happened four times in a couple of weeks. On two of these occasions Windows setup could not recognise the hard disk until I tried it again. Has anyone heard of this before or know what the problem is before I return it again. The problem I envisage is that they will do the temporary repair as I have but not fix the underlying issue. Any help appreciated.
point is I already told the suppliers when I sent it back last time - they changed the motherboard but it still has this fault. Because it's intermittent they obviously thought it was OK. They can also not be the most helpful and actually charge you 40 quid if they don't find a fault - fortunately warranty is 3 years.
I think i get that it's the hard drive - seems to be the consensus. I just don't understand why the mechanical clunk noise which seems to be what Fruit Bat diagnosed as heads hitting platters goes away when I run the recovery CD?
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