I am with Pipex (Talk Talk).About 16 years ago I retired from a multinational and at that time Pipex was a favorite of such folk. I have been with them through a number of takeovers. When I switched from dial up to broadband some years ago, I negotiated to stay on a one month rolling contract ,which remains to this day - even when I switched to (a few years ago) to an "up to 8mbps" contract. There were some very big problems some time ago with spam, which they corrected to a point now when I only get rare examples. Speeds were poor a year or two ago, and I nearly quit.I do not think much of their foreign call centre. However for a year or so I have been getting 10 - 11 mbps downloads on the "up to 8 mbps" contract, which I find perfectly adequate as I do not download films etc, I stay with them as I cannot face changing my e mail address, since I have many long term contacts. If I were to change I would switch to Zen (UK call centre), as I will not accept a long contract. I probably pay a bit too much but I prefer to have my phone line from BT. To sum up, they are OK now but I would not go to them if starting from scratch.