Application problem

  m4819 11:55 07 Mar 2006
Locked

I try to install either Power DVD 5 or 6 I get an application error message - the instruction at 0x7c91142e referenced memory at 0x6563726f. The memory cannot be read. Anybody got any ideas? as I have installed WIN DVD without a problem bit would prefer PDVD.

my kit is an AMD 64 x2 4200 on an ASUS SLI mboard with 2gb ram and 2x Asus 6600gt SLI cards

  remind 12:11 07 Mar 2006

try installing it in safe mode, or run the actual installer.exe in compatibility mode

  remind 12:19 07 Mar 2006

or setup.exe

  Diemmess 16:41 07 Mar 2006

An old principle worth trying - is to be sure to remove all traces of the old (Win DVD) before installing any comparable but not necessarily compatible application.

  m4819 11:44 23 Mar 2006

I found out by searching other sites that this was a known problem whereby older versions of power dvd had an installer program that was not compatible with dual core processors. Downloaded the latest version and all is fine.

  topaz23 10:29 30 Mar 2006

Hi, your post may have just saved me from going insane! I have been having the same problem with powerdvd 5, same error message. I am running an AMD 64 x2 4800+. I have been searching for days now to get this resolved. I contacted Cyberlink, gave them my system information, but they did no offer a solution. I'd have thought they would know that their own software isn't compatible with a dual core processor.

When you say you downloaded the latest verion and all is fine, do you mean powerdvd 6?

Thanks in advance.

  m4819 22:49 31 Mar 2006

Hi topaz, I did all the contact stuff as well and got the same response from Cyberlink. I've now got DVD6 but you should also get the same result by downloading their latest DVD5 from the web site or from an OEM. good luck.

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