using windows xp pro with service pack 2 when i log on to aol it keeps telling me i have to do a connection upgrade or my speed will drop if i do this upgrade the next time i try to log it will not connect .... can any one help ... thanks
" no-point absolutley useless " In my limited experience, some of them know their stuff. I know they charge now, but if you're getting nowhere with one guy on the helpline I would try again and hope that a different guy picks up your call.
I did the upgrade a couple of days ago, and when I went to log on it went through the "finding a connection" routine and I then had to assign a name to my connection. But once I'd done that, everything was ok. You could try unplugging your modem until the software tells you to plug it in.