AOL Silver Broadband install problem

  kpr 20:31 22 Dec 2004

Fitted AOL silver to my own PC with no problems however have tried for 2 days unsuccessfully to install the same on parents PC and had problems.
Seems to install ok but when I go to sign onto AOL and "add modem" it cannot find the new modem.
Have been on phone to AOL for past 2 days and tried everything we can think of. Downloaded drivers from internet to see if that was the problem but had similar result.
Anybody had this problem - solution????

  ton 22:01 22 Dec 2004

My friend had a similar problem.

I got over it by installing the modem drivers in safe mode.

  kpr 11:07 23 Dec 2004

just a novice - how do we go about doing that.
Step by step instructions if you can

  CurlyWhirly 22:01 23 Dec 2004

Safe mode

click here

  CurlyWhirly 22:03 23 Dec 2004

After loading it appears to be a blank screen but if you click on it eventually you are up and running!

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