Hello, I am trying to help my neighbour set up his computer to receive AOL broadband. He was supplied with the kit by AOL which included a BT 105 type modem. It is only possible to set this up using ethernet.
The problem was he has no ethernet connection on his Packard Bell computer, which is about 3 years old. We bought an ethernet card and fitted it and Windows XP tells us it is working correctly, although it seems to fail to connect to the modem through the supplied ethernet cable. The AOL set-up programme trys but fails nine times to connect. The only help from AOL appears to be that broadband is up and running so you continue to pay for something you can't use. Are there windows settings which need to be changed ?. Thank You.
The router is a Bt Voyager 190 which was apparently developed exclusively for AOL and a requirement to access their system. I have not been able to access the faulty computer today so thanks irishrapter, I will try your suggestion later.
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