AOL Desktop after upgrade

  Mac101 17:11 13 Nov 2011

I recently upgraded (online - I don;t know whether this is of any significance) my HP Studio XPS from Windows 7 Premium to Windows 7 Professional. Since then my AOL Desktop has ceased to work properly. When I log on it either loads up and then shuts down or it just sits there saying 'website contacted, waiting for reply'. In the latter case I have to use task-manager to shut down the non-responding AOL prog. I can still access AOL via IE without any problem. Does anyone know if this is a known problem or encountered similar problems? Many thanks.

  northumbria61 10:33 14 Nov 2011

I don't know anything about AOL Desktop - BUT do you have the latest version installed v.10.1? If you already have the latest version you could try an uninstall/reinstall

  Mac101 14:25 14 Nov 2011

Thanks. Yes - latest version. Have tried reinstalling but to no avail.

  northumbria61 14:42 14 Nov 2011

You could try AOL HELP - enter link description here

  kdt 22:32 14 Nov 2011

see if v9.6 works?

  Mac101 14:35 15 Nov 2011

Thanks for advice folks; will try.

  Mac101 16:43 15 Nov 2011

Well they didn't work. I can't work out whether it is a Windows or AOL problem.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Best phone camera 2017

Stunning new film posters by Hattie Stewart, Joe Cruz & more

iPad Pro 10.5in (2017) review

28 astuces pour profiter au mieux de votre iPhone