Win XP SP2, AOL 9, Voyager 105 USB modem. All the tests indicate that we are connecting correctly: have done reinstall etc, AOL help just went around in circles. We connect via the BT and speed is 2.2 Mb, all 3 lights are green. AOL 9 starts and it fails on step 2, TCP/IP connection. We seem to have a network disconnection showing in the icon tray - modem is USB, so this may not be a problem.