Hope i can find the solution here :( i have installed aol broadband and using bt voyager 100 modem, I seem to connect first time but always getting disconected, it can run from as little as 2 minutes to 3 hours befor it shuts down i get message saying pleaserestart your pc or call member services,i have called them dozons of times but hey still have not come upwith the answer, short from saying now all i can do is cancal my contract hope someone can help me! thank you in advance
Your USB port is cutting the power to the modem by the sound of it.
Go to the device manager and look for network adapters, expand this and you will see Globespan USB ADSL WAN modem, right click this and open its properties and go to power managment and uncheck allow the computer to turn off this device to save power. then go down to USB controllers and expand that and find which root hub the modem is on and turn off the power managment there also.
If that doesnt work then you will have to put the modem on a powered USB hub as your PC cant supply the current the modem needs.
an aol error has accured, if you recive this message repeatedlly please go to aol keyword help, then underneath it says...please check your settings and try again please restart your pc to reconect or contact member services
Need to buy one, it will sit on your desk, or anywhere that is convenient. Plugs into mains power and one USB connection to the rear of your PC, this will then give you an extra 4 USB outlets. Belkin do them, but there are a few that are well recommended, others will advise on the best to go for. j.