I've been trying to get my sister and her boyfriend to get an appropriate programme to get rid of, and prevent, spyware. (I've got Pest Patrol). I've emailed your link to them so thank you. It's almost as if they are going to wait for something to happen, like many people I suppose, before taking it seriously.
They have norton anti virus and mcafee firewall like me. We are both with AOL and the firewall comes with that. I only hope they have their norton set for automatic updates but I'm not sure. Bet if I asked them they wouldn't know. I've mentioned the subject two or three times but I think it's a case of "it will never happen to me." Hoping the article you highlighted will spur them into action.
Well that's a start, just work on them for the rest of the stuff. My brother couldn't understand how his home PC was so slow and erratic. I couldn't believe he had no working AV, he had an old NAV which he'd never updated. TR