jack. hi, Yes i got the serial number and it all seems to install, then when i click the icon to load it all, it stops at "creating window" i have run SFC just in case, and have uninstalled and reinstalled but still lands up the same.. I have had a look on their site, and the only thing about the "creating window" it goes on about a printer being connected, it implies you need one..
Well I guess that is a possibility-a program designed for printing not completely loading because it cant find one.
I assume therefore you don't have a printer?
I reckon then if that is so the prog would only look for 'printer software'
So try a 'kid' 'Install ' printer' Simply go to Start/printers and faxes/ open the window/ on the left see 'Add new Printer. untik boxes so that it presents you withs lists of printer makes/models - Pick any current make/model and install the driver Report back.