any quick fixes for slow internet

  jcks007 20:47 25 Sep 2008
Locked

I'm on aol, using xp, i don't use the software and it's not installed on the pc at all i use firefox for browsing.

the last two weeks my interent has just become incredibly slow, i pay for up to 8mbs, (which i don't get the highest i get is 4mbs) but recently according to the speed tester on think broad band, my speed is now 0.4mbs download.

does anyone have any quick checks i need to make before i spend an hour on the phone to aol.

i've run virus checker (avg) and spybot. can't think of anything else. i use zone alarm and xp is fully up to date.

  birdface 20:49 25 Sep 2008

This might help.click here

  RobCharles1981 21:29 25 Sep 2008

Hi jcks007 welcome

How long have you been with AOL for??

Your line stats might prove useful, what router do you have?

There are plenty of other ISP's available who are better than AOL go here click here and fill in the blanks post the results when you reply.

Thanks

Rob

  provider 2 22:38 25 Sep 2008

AOL and ZoneAlarm have not had too happy a history together. They even have a page dedicated to it which is a bit unusual, suggesting settings should be adjusted: click here

You might want to try turning it off tempoarily to see if that makes any difference, then perhaps change to Comodo.

  GaT7 01:39 26 Sep 2008

Couple more things to try: click here & click here. G

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