Had Incredimail for a number of years, and due to a recent reformat, re-installed the programme from new.
Must have made a blunder installing, even though the 'Congratulatons, you have installed...'message appeared. Tried to use the programme, and it would not transfer over emails from the ISP server ( I believe that I had not given full email ISP details). Uninstalled Incredimail, and tried second attempt, with same error results. Uninstalled again, this time cleaning out folders, registry etc. Downloaded again from Incredimail and tried re-install, but it would appear that the 'new' download seems to find the previous programme.Gone through all the procedures, but it would seem that the previous (after reformat) programme or part is hiding somewhere.