Help. My son's laptop has malfunctioned. All sorts of errors. He's away from home at the moment and I want to talk him through a restore in safe mode. he cannot access 'restore' in normal mode. How is it done? He's running Vista HP. Thought a new thread would be better. Antispyware Vista has invaded the machine. Any good & free ideas out there on how to get rid of it? We're live here, infected machine being scanned at the moment, another machine available for the net,waiting for feedback. I hope someone can help.
Running Malwarebytes at the moment, all sorts of threat alerts & privacy alerts in message boxes. Shall revert when scan finished. Sea Urchin - saw your message just as I was starting a new thread, thanks.
After 1 hour, 20 minutes it stopped & shut down after briefly showing me the BSOD.. Have started again (quickscan this time) but fear I may have to stop for today and get back to you all tomorrow. Thanks again
Had to leave early so left it with him to do full scan and then follow screen prompt. Haven't heard backbut that doesn't mean a thing with students at times. If something else crops up then, rest assurred, I shall be back asking for more help. Many thanks for all the help.