Anti-virus/security alert

  Astrid 07:38 26 Jul 2008

On booting up this morning I received a Windows Security Alert claiming my anti-virus was switched off. I use Kaspersky Internet Security and on inspection it says that it's switched on and that my computer is protected. However, on clicking the Security Alert there's a red cross on the list saying my anti-virus is OFF. Is this simply a mistake, or is there something I should do about this? I have Windows XP Home with SP3.

  rawprawn 09:45 26 Jul 2008

Some AV's were not recognised by Windows XP. I run Karspersky with Vista, and there is no problem.
If this is a new problem try a system restore.

  bjh 10:48 26 Jul 2008

I'm not usink Kaspersky at the moment, but used to. I remember seeing something on their user forum
click here

I seem to remember there was no real problem. Personally, I think a system restore might create more problems than it will solve. Kaspersky is excellent - the best in my opinion - and I'm sure you will be fine.

  bjh 10:50 26 Jul 2008

Both links from their forum:

click here

click here

Doesn't seem to be a problem.

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