This is gonna sound stupid but I've no idea what the software is, I can't find a name anywhere! But I've tried it, unsuccessfully, uninstalled it, re-booted and tried the xp version too, both have same end result. The dongle incidentally, was bought from e-bay. One of the more expensive ones, It actually has a swivel antenna if that helps. The only samsung software I can find seems to only be designed for usb wired connection.