I am having a problem with my Router which only appears to occur when I am logged in to Ancestry and doing searches.
For a while all appears OK but after a while my router will re-set (all the lights go off) and I lose connection to the ISP and my other computer via the ethernet connection - I have the wireless facility switched off and have never used it.
This happens each time I click on "view printer friendly" or "search". However, sometimes if the above does not happen then a dialogue window appears asking if I wish to open or save file SSE.DLL, if I click open and use notepad the file is empty, if I save it is 0 bytes.
No other site appears to cause this problem, and the Router functions correctly.
I have scanned for virus and spybot etc.,
I have not been able to find any help facility in Ancestry.com to cover this problem.