all security programmes refusing to update

  castiel333 15:02 02 Feb 2006
Locked

Hi every few days I go and update avg, adaware, spybot etc for my mum and when I tried today none of them would update. I can get on to the internet fine so I dont understand why this is happening and Im especially worried about avg. could someone please tell me what to do. Thank you.

  PaulB2005 15:04 02 Feb 2006

What does / doesn't happen?

  PaulB2005 15:05 02 Feb 2006

Can you click on each of these links and report back what happens.

1) click here
2) click here
3) click here

Thanks

  castiel333 15:07 02 Feb 2006

When I try to update any of the programmes I get messages from them saying things like cant connect to server.

  castiel333 15:09 02 Feb 2006

Thank you paul2005 I have to do a schhol run now but as soon as I get back I will try the links and post back

  castiel333 15:14 02 Feb 2006

Had more time than I thought I just clicked the links and there was no problem but Im using my pc now and the problem is on my mums.

  PaulB2005 15:15 02 Feb 2006

If anyone else is watching thsi post then I'm going out soon too but my thinking is the HOSTS file has been compromised and is blocking access to the sites. 1 (Symantec) and 3 (Grisoft) should result in errors, 2 (BBC) should be OK.

snowgirl can check / reset the HOSTS file using Spybot but might need guidance.

  PaulB2005 15:15 02 Feb 2006

You need to check the links on your mum's PC.

  castiel333 15:45 02 Feb 2006

Ive clicked on to all the links and they all worked fine.

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