All incoming emails go to Junk folder!

  gazmix 20:15 02 Mar 2011
Locked

Hi

The majority of my incoming emails go to my Junk folder & end up marked as spam.

I use Mailwasher as i like it, but when i'm waiting for an incoming email i have to login to my webmail address with Orange & there it is in my Junk folder!

If i 'mark as not spam', it works for that mail, it will go through to Mailwasher, but another from same address will still end up in Junk when i next get one!

help appreciated

  northumbria61 21:10 02 Mar 2011

I think you need to "train" mailwasher - here are some tips click here

  northumbria61 21:13 02 Mar 2011

See also here (post by Coldicote)click here

  gazmix 22:41 02 Mar 2011

i don't have this version of mailwasher! i don't see any of this stuff in my version 2.0

  beeuuem 22:53 02 Mar 2011

If your mail is going to the Orange junk folder it has nothing to do with Mailwasher. Mailwasher only displays mail from the Inbox of your mail provider. If it isn't in the Inbox(because it has been moved to Junk)Mailwasher doesn't know the mail exists.
It appears that it is the settings in Orange that need adjusting, click here

  gazmix 23:14 02 Mar 2011

This link just asks if i want junk mail to be sent to inbox or junk folder!

Yes, i think its nothing to do with mailwasher, but don't know how to redirect certain mails to inbox rather than junk.

It was ok a month ago, it seems to have happened outa the blue!

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