I am having trouble with Age of Empires II- the age of kings. Whenever I try to start the game all I get is a message: "Age of Empires II has encountered a problem and needs to close. We are sorry for the inconvenience" and an option to send an error report. The game itself doesnt even begin to open.
This problem arose very suddenly. The game was working perfectly well 24 hours before the message first came up and as far as I'm aware I did not change anything in between successfully playing and not being able to open the game.
The game disk I am using is the official issue which I purchased several years ago and I have had no previous problems with it.
I have tried reinstallation several times, changing compatibility settings and downloading microsoft's recommended update, nothing has resolved the problem or changed the message.
Does anyone have any ideas as to why this is happening or how I might be able to solve the problem?
I've tried cleaning the disk drive and cd-rom, makes no difference. I dont think it's a problem with reading the disk, otherwise I would be asked to insert disk and restart application or something. For some reason it just seems as though the application doesnt want to start up. Could some other program somehow be preventing it from opening maybe???
Hi, could you not try installing on a friend's (or 2) pc to try a process of elimination see if that can narrow it down to disc or pc, that's what I tend to do with software if I have a problem at home, take it to friend's house with diff os to see if works there