I've finally got my Freeserve broadband up and running but i've only been able to logon twice. I keep getting a warning telling me "Please un-plug and then plug-in the usb cable of your modem to continue"
I have a Copper Jet ADSL Modem. The usb light on the modem is always green but the adsl light is orange. The status monitor always shows "Modem is functioning but not trained"
I've tried all 5 usb ports and reinstalled the modem. I have spoken to Freeserve and they tested the line for me which they said was fine. I have a pci usb card installed and they suggested I needed to update the drivers because from what they can tell the card does not have enough power for my modem to be detected. I don't understand how that can be if i've managed to logon twice.
I recently purchased this pci usb card click here so i'll do as they suggested and download the latest drivers if someone could tell me where I can get them from.
Do you think the problem lies with my pci usb card or with Freeserve?
Sorry, but i've been looking for advice all over the place,(and this forum has been very busy, lots of people needing help). Freeserve tech prove to be useless yet i'll contact them again if there's no other advice.