trying to update Adobe Reader 8.1.0 to latest version 8.1.2.
Using built in Update feature install starts and after 1 minute I receive message stating 'Error 1402 Could not open key. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Currentversion\Run\OptionalComponents\MSFS
Verify that you have sufficient access to that key:Access is denied.'
The install then rolls back.
I then tried uninstalling Adobe Reader via Control Panel and the exact same message is displayed.
I then tried installing the latest version over the existing version and the same message shows again.
Using Regedit I navigated to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Currentversion\Run\OptionalComponents and as soon as I try to access the OptionalComponents key I'm told Access Is Denied. I'm the Administrator on this PC. Tried to access it in Safe Mode too, but was still denied access.
Can anyone assist me in updating Adobe Reader to version 8.1.2?
Hi Technotiger, I have just downloaded and installed Revo Uninstaller, can you tell me if it is safe to use the Junk files cleaner? It has listed 134 files that are junk and I just wondered if you would reccommend using the cleaner.