Adobe Reader Problem

  norwich 09:09 24 Oct 2011
Locked

Please could someone help me as I just dont understand it. When I click on the icon on my desk top for Adobe Reader x I keep encounter a problem and it tells me it has to close and I should send an error report. I have no idea how to overcome this,could you please help. Tel

  onthelimit1 09:18 24 Oct 2011

Probably best to uninstall then do a fresh download from here

  northumbria61 11:21 24 Oct 2011

You should be able to go to Control Panel - Programs & Features - highlight Adobe Reader - you should find the option to change - choose this option and select Repair.

  norwich 17:34 24 Oct 2011

Thanks northumbria61 I did as you said uninstall and then a fresh download but I still have the same problem.Its still telling me there is an error . Tel

  norwich 17:41 24 Oct 2011

onthelimit 1

Thanks I did uninstall and a fresh download but the I have the same problem as before Tel

  norwich 17:45 24 Oct 2011

northumbria 61

I opened the control panel but could'nt see the Programs & features .

Tel

  northumbria61 20:16 24 Oct 2011

Which operating system are you using ?

  northumbria61 20:21 24 Oct 2011

I opened the control panel but could'nt see the Programs & features .

If you are using XP it will be under Add/Remove Programs

  norwich 09:05 25 Oct 2011

northumbria 61

Thanks for your help I am on XP

Tel

  northumbria61 11:05 25 Oct 2011

For Windows XP open Control Panel - Add/Remove programs - select Adobe Reader X and click Remove

Adobe Reader X (10) setup window appears with two options to repair and remove Adobe Reader X, select “Remove Adobe Reader x (10) from your Computer” and click “Next” to let the uninstall process begin.

Note : I suggested the repair option in earlier post. I don't know if you tried that but alternatively uninstall and reinstall it.

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