Adobe Acrobat/Internet Explorer Conflict

  Dannyb 17:10 23 Aug 2004
Locked

I have the latest versions of both on my pc and use Windows 2000. If ever I have to open a page in Acrobat, when I close Acrobat I receive the error message that Internet Explorer has to close down and do I want to send the error report. I never send the error report but why do I have to keep re-starting IE?
Thanks for any help.

  VoG II 21:26 23 Aug 2004

Get the latest version of Adobe Reader (not Acrobat anymore). Uninstall the old version first. click here

If that doesn't work, repair IE click here

  Dannyb 12:29 24 Aug 2004

I have the latest version of Adobe Reader, but, when I go to a webpage that has a pdf file to view I get a message that reads "could not find adobe reader" or words to that effect. I then have to open Reader seperately then return to the page I wanted to see and click on refresh to view it. It then causes an error which closes IE when I exit Reader. Is there a setting I need to deal with for Adobe to open automatically when I click on a pdf file?

  iambeavis 12:57 24 Aug 2004

Open the Reader go to edit/preferences/internet and ensure that all the boxes on that page are ticked.

  iambeavis 12:59 24 Aug 2004

on the same page make sure that your connection speed is set correctly.

  Dannyb 14:36 24 Aug 2004

Thanks iambeavis, I have now checked that and after, when I tried to open a pdf file, a blank window appears with a box inside which was headed "Acrobat plug-in" and the words, "Could not find Adobe Acrobat" I just closed that window to come back to the forum and, lo and behold, IE was shut down again with the usual error message.

  iambeavis 14:45 24 Aug 2004

Check for the internet access plugin - go to help/about adobe plug-ins/internet access plug-in.

  iambeavis 15:40 24 Aug 2004

Just a thought but have you tried the detect and repair facility in Adobe. Go to help/detect and repair.

  Dannyb 15:43 24 Aug 2004

Yes, tried that as well, but thanks anyway.

  iambeavis 15:49 24 Aug 2004

Have you tried VoG™'s suggestion. If some files are corrupt then a total uninstall/reinstall of Adobe might be the only way. Rather than a repair of I.E. you could download and use one of the following.
click here
click here
click here

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