I am at a friends and she is getting this message whenever she tries to use the CD/DVD, or USB port or Floppy drive. She is the administrator, and I have tried creating a new account and also deleting the other accounts on this computer Windows XP SP2 I have tried System restore with no luck. This occurred just after she updated her Norton to 2008. I have uninstalled Norton but it is still the same Any ideas appreciated.
It turns out that Acers ship with an utility called Acer lanScope that sometimes works and sometimes it doesn't. I have two identical machines, one is working fine and the other one is giving me the problem above. If you look on your tray there is an icon for lanScope Agent, and if you click on it, it will give you the information that will show that all your devices are locked. Supposedly you should be able to control these settings using the Acer eLock utility, but I couldn't change the settings so I had to uninstall the lanScope application and disable all the services for the Acer applications, namely the Memcheck and the Lock something something ....
G'day mate, soory for the delay been for a sandwich. I will have a look now. I have already searched Google and found a guy with a similar problem. He says he cured the problem buy uninstalling all Acer security. Any comments
Thank you for your help, I uninstalled all the Acer security, I think there was a conflict with Norton. All now sorted, except that when I open "My Computer" both the CD/DVD drive and the Floppy Drive have a red "No Entry" sign although they work OK. Thanks again RP