Add or Remove Function

  penglais 16:02 11 Jul 2006
Locked

Every time I try to access the Add or Remove Programme from my Control Panel, my PC automatically shuts down. Anyone else experienced a similar problem? Please help!

  woodchip 16:11 11 Jul 2006

You need to do a online AV scan click here=

  penglais 17:52 11 Jul 2006

I ran the Trend Micro on-line scan, as suggested by woodchip. Quite a few malware programmes cleared up, but Trend Micro was unable to remove troj_im.ab Any idease anyone?

  VoG II 17:55 11 Jul 2006

Try a² click here

  brundle 18:00 11 Jul 2006

system file check wouldn't hurt if you have XP too
Start Menu/Run, type `sfc /scannow`, have your XP CD handy. more info click here

  penglais 19:13 11 Jul 2006

I ran a-squared but it did not pick up the trojan

  skidzy 19:23 11 Jul 2006

You could try turning off System Restore/Reboot/Turn System Restore back on.
Not always a cure,but may help

Hope this helps

  skidzy 19:24 11 Jul 2006

Just to add,you will lose any availble restore points if you turn off SR

  VoG II 19:27 11 Jul 2006

Did Trend Micro tell you where troj_im.ab is (i.e. the folder) or what the filename was?

Other scanners:

BitDefender Free Online Virus Scan
click here
Make sure you tick AutoClean under Scan Options.

Panda ActiveScan
click here
Make sure you tick Disinfect automatically under Scan Options.

eTrust Antivirus Web Scanner
click here

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