Active Skin Helper Window?

  Graphicool1 14:22 25 May 2009

Hi guys

Two things have occured over the past few days, which may or not be connected. It seems to me that they probably are? Neither have I come across before and have been unable to find anything about them on the 'net. The first thing was after I downloaded a program and unpacked the zip, I clicked on a 'read me' txt file. The PC made an error sound and in the pop-up box it said 'Invalid Menu Handle' and I was unable to open it. After further unpacking I came across another txt file, which I could open and read?

The next thing, was when I turned the PC off last night, a box popped up and announced it was the 'Active Skin Helper Window' and said something along the lines that it couldn't shut down, but gave me the option to force a shut down, which I did.

When I turned on today it got to the 'Welcome' screen and a grey pop-up box opened, it was full of blurb and appeared to have things to check and buttons to select. But it flashed on and off so fast, I was unable to do anything. It then went into the desktop and everything appears fine. But then I did a CHKDSK and afterwards it rebooted and the same pop-up flashed by again!? Any ideas.

  mrwoowoo 14:52 25 May 2009

I would do a full spyware scan with Malwarebytes or superanti spyware(both free).
Then a full anti virus scan.
You don't say what programme you downloaded but it sounds like a suss one to me.
Also, if you don't need the programme fully uninstall it first.

  Graphicool1 14:56 25 May 2009

As I said above I've run 'CHKDSK' and now I've also run 'sfc /scannow' and 'regsvr32 /i shell32.dll' Still no joy. If I could read the pop-up hat flashes by at the 'Welcome' screen I might be able to do something with it.

How can I stop it long enough to read and interact with it?

  Sea Urchin 15:10 25 May 2009

If it is spyware them I would suggest you don't want to "interact with it" - you still didn't say which program you downloaded.

  Graphicool1 15:18 25 May 2009

Windows Media Encoder Format 9 Series Runtime Setup

  Graphicool1 15:52 25 May 2009

After rebooting the PC a couple of times I've managed to see what it says at the top of the pop-up box 'ffdshow campatibilty manager'

  MAT ALAN 16:04 25 May 2009

ffdshow is a set of codecs similar to K-Lite so what ever you downloaded first contained these files along with the active skin files which have attached themselves somehow...

only way i see at the moment to be rid of this is to uninstall what ever you downloaded in the first place then do a scan of your PC and manually uninstall all you find...

  Graphicool1 16:19 25 May 2009

What I downloaded was 'Windows Essentials Media Codec Pack 2.3c' I have now uninstalled and rebooted and am glad to say my PC is back to normal. Or at least, what passes for normal.

  Graphicool1 16:37 25 May 2009

Thanks everyone for your input. :¬]

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