Activating Cyberscrub

  bloos 10:42 27 Aug 2005

I bought Cyberscrub Privacy Suite.4.0 last week and have still not been able to activate it.
On installation I was warned that there were previous traces of Cyberscub on the computer,and to uninstall before installing this new one.The only thing left was something called cybershell.dll,which I am unable to delete.
Downloading the new program seems to go ok until I hit the activation button,when it reports an error,but gives no other info.
I've e-mailed Cyberscrub twice and received no reply as yet.
Can anyone help?

  Fruit Bat /\0/\ 10:58 27 Aug 2005

try booting into safe mode then delete the .dll file.

run click here Regscrubxp to clean the registry then rebbot and retry to install.

  bloos 13:27 30 Aug 2005

Thanks for your interest Fruitbat.I followed your suggestions without success I'm afraid.
I finally received a reply from Cyberscrub,(after threatening with legal action I might add),but I don't hold out much hope.Perhaps They'll give me a refund.
All the best,and thanks again,

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