I purchased Acronis 2009 from PC World but I am having trouble installing it, there is a 64 number to enter but it states if you go to 'click here" you only have to enter two groups of eight letters but when i log on to that page it states "registration Page missing" if I ignore the Serial Number it treats it as a Trial copy although I have purchased the full copy. Any help gratefully appreciated.
I have entered the 64 Serial number exactly as printed on the envelope and I get amessage that the serial number is incorrect I have checked it again and it is correct but still I get the same Message.
I successfully installed Aronis TI and Disk Director the other day. I couldn't copy and paste the serial Nos from the confirmation email as Acronis suggested, so I just typed the whole lot in and it worked. I typed the letter/number groups AND the dashes, with no other spaces. I had the caps lock on for good measure.