Acronis True Image 9 problems

  Doire_Bhoy 09:05 22 Mar 2006
Locked

Hi,
I am also had the same problem with version 8.

When i try and back up my hard drive to either DVD-R or DVD+RW i get the error message "Invlaid media".

However when i try and back it up to CD-R it works with no problems.

I would rather back it up to DVD as it only uses two disks while using CDs takes 5 discs.

Any idea why it wont ket me use DVDs. The DVDs are brand new by the way.

Thanks.

  rawprawn 09:10 22 Mar 2006

click here
You didn't answer my question in your last post on this subject. If we don't know all the facts it's difficult to help.

  Doire_Bhoy 09:15 22 Mar 2006

Sorry rawprawn i forgot to answer your email.

Do i need third party software to format the DVD?

If the DVD has never been used and is blank, why format it?

  rawprawn 09:17 22 Mar 2006

Yes look at page 60 in the PDF Help file (It's 60 on mine anyway) It says in short that you must have aplayer insalled such as Nero, Roxio.Veritas, or Pinnacle and also you MUST format the DVD

  Doire_Bhoy 09:21 22 Mar 2006

I have NERO 6 ULTRA on my pc. Have you got NERO? Is there a way to format my DVDs

  rawprawn 09:25 22 Mar 2006

Yes I have Nero. Put your DVD in and let it load, right click on the drive and select InCD Format.

  Doire_Bhoy 09:32 22 Mar 2006

I right clicked on the drive lastnight but there was no option to format.

I will try it again when i get home tonight.

Thanks.

  rawprawn 09:42 22 Mar 2006

Check that InCD is loaded with Nero, if not it should be on the CD or download it from the web site. You can't format without it.

  rawprawn 09:43 22 Mar 2006

InCD should be listed in Add or Remove Programs.

  Doire_Bhoy 09:45 22 Mar 2006

Is this what i need here mate? click here

  rawprawn 09:50 22 Mar 2006

Yep, thats the one.

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