Acronis True Image

  amyjen7 10:07 19 Jul 2009

Hi I run Vista Home Premium & planned to purchase the above but having read numerous complaints, about the registration process, I am very worried. The product feed back is good, when eventually installed, but its a long & what to me seems a complicated procedure which is all down to the long serial/reg number being rejected. As any one any comments & knows whether Acronis are addressing this problem which apparently only affects UK versions.

Kind regards

  johndrew 10:34 19 Jul 2009

By `registration process` I presume you mean the input of the activation key. I agree the key is complex (to minimise piracy) but it is far from hard or a long function to input the code. The main thing to remember is to put it in exactly as it is shown and (if I remember correctly) to use the <Shift> key for upper case rather than the <Caps Lock>.

Online registration of the product is equally simple and the support (generally) is very good.

You should also remember to make a recovery disk, especially if you download rather than buying the CD, as it is essential in the event of a failure. In fact a recovery disk is always valuable as it allows the original (if you have it) to be kept safe from damage.

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