Acronis Backup Error E00070004

  LisaW 15:27 15 Feb 2008

I used Acronis True Image Home 10 on my notebook for some time now and ran a daily scheduled backup of my entire C drive to an external WD hard drive. I recently purchased a desktop, installed Acronis and the first few backups worked fine. Suddenly, I now get an error 'E00070004: Failed to write data to the archive file' and the error log shows:
Operation with partition "C:" was terminated.
Write error (0x70004)
Tag = 0x82DB9339B70C3AFE
Error writing the file. (0x40003)
function = "WriteFileNoCache"
Tag = 0x7CEB2CDC9FB1216B
The drive cannot find the sector requested (0xFFF0)
code = 8007001B
Tag = 0xBD28FDBD64EDB8A6

I tried True Image 11, same problem. I now get the same errors on my notebook as well. I have contacted Acronis but after 5 days of emailing I'm getting nowhere. I did try a backup of just 'my documents' and to the C drive and that will work, it's backups to the external drive that are the problem though the external drive seems to be ok.

  €dstowe 16:23 15 Feb 2008

Do you use Acronis Secure Zone?

If not, it may be wise to do that or, reformat the drive and begin again.

May not work but worth a try.

  howard64 16:59 15 Feb 2008

I got strange error messages with acronis and uninstalled it rebooted then installed it fresh from cd - no problems since.

  rawprawn 17:16 15 Feb 2008

Some laptops don't like Acronis Secure Zone, I know mine doesn't. That should not affect the external drive though. I wonder if howard64's idea might be worth trying, I have looked at Acronis support but I can't find this error.

  yaesu 20:28 15 Feb 2008

Hi, this might help perhaps, click here
Regards, yaesu

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