Acrobat Reader cant open

  lin_ 18:38 01 May 2003

Why is that a PDF file is read in 2.1 (It comes up with an error message that it cant read it)when i know i have 5.1.

  PSF 18:54 01 May 2003

Have you updated from Acrobat 4?

The only time I have had that is when I updated from Acrobat reader 4 to 5. I did not un-install 4 first. When I tried to open a PDF it tried to open it with Acrobat reader 2.1.

The best thing to do is un-install Acrobat Reader 5.1 and then un-install Acrobat Reader 4 and then re-install 5.1.

Normally you can just over write Acrobat Reader with a newer version as long as the the revision number is the same ie 4.1 to 4.3 or 5.0 to 5.1. You cannot install a new revision number over and older one. ie 5.1 over 4.1.

  Belatucadrus 23:44 01 May 2003

Do you have Lotus Smartsuite ? it includes a copy of Acrobat reader but doesn't load it in program files, so sometimes when you upgrade acrobat is doesn't change the file associations.

  DieSse 00:32 02 May 2003

I think Belatucadrus is probably correct here - I've seen the same thing.

To get pdf files associated with the correct version of Acrobat (instaed of the old version) - right click on a pdf file whist holding down the shift key - and you should get an "Open with" - then browse to your 5.1 version of Acrobat, and tick the box "Always open with this program"

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