'Acquiring network address'

  martinold 09:00 05 Jul 2006

I have just rebooted my laptop which is connected directly to my router. My PC is also directly connected to the router.

While the PC is connected to the internet normally, the laptop, on both ethernet and wireless will not connect, and both connections show: 'Acquiring Network Address'.

Help appreciated.

  martinold 09:02 05 Jul 2006

in addition, when I type in into the Explorer address page, I get the message: 'IE could not open the search page'.

  mgmcc 11:02 05 Jul 2006

You won't be able to connect to the router, the network or the internet until the laptop's network adapter has got its IP address.

It may be that the TCP/IP stack been damaged in which case open a Command Prompt window ("Start > Run", type CMD and click OK). At the prompt, type...

netsh interface ip reset resetlog.txt

...and press Enter

(note the spaces in the command line). The original prompt will reappear, exit the Command Prompt window and reboot the PC.

To reset Winsock entries use...

netsh winsock reset catalog

...and press Enter

Exit the Command Prompt window and reboot the PC.

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