ACER Laptop problems

  bounce44 14:48 10 May 2009

Hi, i was wondering if anyone can help.

My acer laptop has finger print reader. And to log in i have to use that. Just switched laptop on, and finger print scanner is not in top right hand corner no more on log-in page. Well i never set password either. And when i click enter password, says please enter password. But i never registered one. So with no finger print scanner, i can`t log on.

I can`t get into my computer at all. Anyway i can get in or even reset computer.

I have no recovery disc.

  Fruit Bat /\0/\ 14:53 10 May 2009

If you haven't set a password - have you tried just pressing enter button?

  bounce44 15:02 10 May 2009

Yes says please enter password. I do not remember setting one. Is there nothing i can do?

  Fruit Bat /\0/\ 15:09 10 May 2009

Try a total "power out"

1. Turn off the computer,
2. Take the battery out
3. Take out the power supply
4. Push the power button down for 30 seconds.
5. Reconnect power supply
6. Then the battery.

reboot and see if your scanner has returned.

  woodchip 15:11 10 May 2009

try safe mode tapping f5 as it starts then use restore to a earlier date

  bounce44 15:15 10 May 2009

Ok thanks guys, give them both a try now.

  bounce44 15:44 10 May 2009

When i press F5, then what should i, only has normal option to boot. When i do get taking to log in page. And as i can't log in, not much good.

Any ideas?

  Fruit Bat /\0/\ 16:00 10 May 2009

XP or Vista?

  bounce44 16:07 10 May 2009


  Fruit Bat /\0/\ 16:12 10 May 2009

you need to look at Windows Vista's Repair Your Computer options.

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.
Windows Installation Disk

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the following set of recovery options

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

15/ Click on the Option you require and follow the onscreen prompts

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

  bounce44 16:20 10 May 2009

Thanks for help, none of above worked. So installed new version if windows through the Acer recoevery management on F8 button when computer starts up.

Lost all data, but at least im in.

Thanks for help.

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