Hi, I've searched the forum and while there're posts about similar problems, nothing seems to match mine exactly. Laptop: Acer Extensa 5630Z OS: Windows 7 Audio: Realtek Problem: There's no sound whatsoever coming from the laptop speakers - no mp3, no sounds from movies, nothing online like Youtube, no system sounds. When I plugin headphones, I can just about hear something, but VERY low volume. When plugging in external speakers, I need to turn the volume on the speakers to max to hear something. It worked fine until a few days ago. I've not done any major changes on my laptop. What I tried so far: - re-installed driver - system restore - checked all sound controls (everything shows speakers are working correctly) - sound is on, nothing is muted - poked into headphone jack in case it's stuck (running music while poking didn't even give a crackle) - tried several headphones & different audio players - deleted last Windows update. I searched forums and online help - nothing. Has anyone got an idea what this might be? Thanks for reading!
As a long shot, have you tried installing the Realtek referance drivers from here?: click here
What 'may' have happended is that an updated driver has been installed, and a parcularity of Vista and W7 is that if it has h nwer driver it considers to be workign then it actally won't overwrite the old one. It will simply let you run the install process and then ignore the older driver. What you must do is to uninstall the exisitng driver from the compouter management console, reboot, then install the one you wish to use. You should make a note of the driver version number as well to double check it has installed the one you wish to use. If it does not fix the problem then it may be you will have to return it under warrenty (if still valid) to get them to look at it.
I would request you to check the sound driver which you have installed is that driver supporting to you laptop or not. Search the driver on net that will be suitable for your laptop. for more information click here