I bought this Acer laptop a month ago. When I type, the odd letter randomly doesn't register - I'm quite sure that I pressed the keys. I've contacted Acer support and they've advised me to do a complete reinstall using the recovery disk, just to eliminate the possibility that it's a software problem. Seems drastic & I'm not sure I like that idea!!
Follow their advice, your Acer is very likely partitioned into two drives, put all your important data on the D: drive and backup to disk/CD/DVD just in-case. If after the reinstall you still have the same problem then you know what to do!
Thanks for the quick response. I thought that would be the answer; apparently software isn't covered under the warranty, so if it's still a problem after the reinstall, they'll check out the hardware FOC.
Yes, it has 2 partitions. Fortunately I haven't put much data on it, which I can copy to my Freecom mobile hard drive. However, I've installed a bit of software on it - perhaps you can help with this query: If I do this reinstall, how do I re-activate my Office 2003 with Microsoft?
Thanks for the advice De Marcus! Now on a slightly different note, are you familiar with bluetooth devices? I've bought a Logitech V270 bluetooth mouse to use with this Acer. Each time I switch on the laptop, I have to go to My Bluetooth Places and then use the configuration wizard to get the connection - is there a quicker way round?
I have a new Aspire 5003 (64 bit CPU). XP re-install can be achieved without the backup CD as it's loaded on a hidden partition. Check your manual - you will probably need to press f5 during boot up and select re-install from Hard Disk. It's very quick.
I keep the minimum on C: and all my important programs/data on D: which remains unchanged. MS Office 2003 reactivates exactly as explained above.
The keyboard layout on my Acer is a little different to my Toshibas and I sometime miss characters but that is me and not the laptop!
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