Acer Aspire One - blank screen

  5starred 14:28 08 Aug 2010
Locked

I wonder if anyone can help me... a cousins daughter has dropped this off for me to look at as she can't get it to work. She said she had a virus and now it won't work at all. The problem is after the part where you can press F2 or F12 it goes blank... power stays on but nothing else happens. I have looked in the bios and there is nothing obvious to me... just wondered if anyone can suggest anything to try??

Model: Acer Aspire One D250-0Br
10.1"
160GB HDD
Windoxs XP Home
1GB Memory
Intel Atom N270 processor

Any suggestions most welcome.

  woodchip 14:37 08 Aug 2010

So its a Netbook, I have one but its a Samsung nc10 so same motherboard and cpu. have you tried going into safe mode keep tapping F5 or F8 as soon as you press the Start button.

  5starred 14:38 08 Aug 2010

will try that now woodchip thanks

  northumbria61 14:40 08 Aug 2010

Can you boot into "safemode" by tapping f8 on startup. If so you should be able to run your Anti Virus from there.

  northumbria61 14:41 08 Aug 2010

SNAP !!

  5starred 14:41 08 Aug 2010

just tried in 'safe mode' it has frozen half way through showing drivers etc

  northumbria61 14:42 08 Aug 2010

Woodchip - I will leave this one to you as I know you are familiar with Netbooks.

  woodchip 14:42 08 Aug 2010

Was that F5 or F8 you pressed?

  5starred 14:57 08 Aug 2010

F8 - it seems to have frozen!!

  5starred 15:02 08 Aug 2010

think I'll try and access safemode again

  Fruit Bat /\0/\ 15:13 08 Aug 2010

Restore XP

Boot to the command prompt and type:

%systemroot%\system32\restore\rstrui.exe

Press Enter and follow the on-screen prompts to restore to an earlier date/time

if will not boot to command prompt then:

Restore from recovery console

boot from the XP CD. Start Windows Setup and press R to access the recovery console. Select your Windows installation, then type the administrator password – press Enter if there isn't one.
Now enter the following commands:

CD C:\
CD "system volume information\_resto~1"
DIR

You'll see a list of restore point folders with names such as RP1, RP2 and so on. Pick the restore point you wish to use, using the folder date stamps to guide you. Enter the commands:

CD RPx (the restore point you chose)
CD SNAPSHOT

This takes you into the folder containing the restore point snapshot files. Copy the Registry backups so that they overwrite the existing Registry files.

COPY _Registry_machine_system C:\Windows\System32\Config\System
COPY _Registry_machine_software C:\Windows\System32\Config\Software
COPY _Registry_machine_sam C:\Windows\System32\Config\Sam
COPY _Registry_machine_security C:\Windows\System32\Config\Security
COPY _Registry_user_.default C:\Windows\System32\Config\Default

Type the command exit to close the Recovery Console and restart the PC.

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