ACER ASPIRE - Bootmgr missing

  lilythepink 23:41 29 Mar 2009

I installed Virgin Media PC Guard, and now my laptop is showing blank screen and asking me to go into the set up screen - what for???
It then runs and says that the bootmgr is missing.... I have it backed up onto a hard disk, but it will not even read the hard disk to get it started.

  Taff™ 09:02 30 Mar 2009

We`ll need to know the Operating System you are running first. What exactly have you backed up on the hard disk and is this disk external?

  ened 09:15 30 Mar 2009

What ever your os have you tried pressing F8 on boot and Safe Mode then Remove the new software or even System Restore?

Also, another option within the F8 screen should be 'Last Known Good Configuration'.

  lilythepink 14:50 30 Mar 2009

the OS is Windows Vista and I have just backed up with Click ONe, so i don't really know what it backs up. The laptop will not boot from it anyhow.

I will try the f8 option.....

  woodchip 15:06 30 Mar 2009

Or F5

  Fruit Bat /\0/\ 17:17 30 Mar 2009

Bootmagr is the Vista boot file

You will need to do a Vista repair.

you need to look at Windows Vista's Repair Your Computer options.

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.
Windows Installation Disk

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the following set of recovery options

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

15/ Click on the Option you require and follow the onscreen prompts

Pre-Installed Options

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

  lilythepink 18:15 30 Mar 2009

Turned it on, and it started perfectly. Will be burning a start up disk.... thanks everyone.

  lilythepink 20:02 31 Mar 2009

No it has gone blank again, but I had made a recovery disk, but how on earth do you get it to boot from the recovery disk?

  woodchip 21:08 31 Mar 2009

You have to set the CD as First boot Device in BIOS, followed by Hard Drive

  brundle 21:14 31 Mar 2009

Get rid of PCGuard once you get back up and running, any one of the freebies is better;
Antivirus; click here

  lilythepink 22:11 31 Mar 2009

right will give it a go woodchip, and let you know

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