I have just set up a new bank account with the Woolwich and have tried to access it on line at woolwich.co.uk. As soon as I enter enter my details on the log-on screen (this is also happening when I use the demo log-in), I get the little yellow triangle in the bottom left corner with a message 'error on page' and the log-in fails. Has anyone else had the same problem and found a fix for it?
I have re-checked my settings on IE5 as detailed by the bank and they are correct. The error message says 'access denied'. I can only assume that there is some setting within my company's network security that is stopping communication. I have tried another bank account (Alliance & Leicester)and that works OK.
Some secure sites deny access from certain browsers, I think to minimise the configurations. To access my bank I have to minimise AOL and use IE over the same connection. Could you try another browser, eg. Opera?
I have tried both IE & Netscape - both fail and I also have checked my upper/lower case. I can get access from my home PC so I am pretty sure that there is a conflict between my company's security and the Woolwich site security.
As I said before, I have IE55 SP2 and the Woolwich require some settings checked eg Tick for some items listed such as Use SSL 2.0 and 3.0 in Advanced in Options. You need to speak their Tech people on the Enquiry Number. Good luck David
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