Access to computer log on screen

  harleyd 20:09 03 Jul 2010

Hi all. I've had a replacement Logitech keyboard/mouse and have had a few problems with it in terms of downloading/accepting drivers etc. I've now re-installed them & was advised to re-start, but now find I can't log on, no cursors will work & am unable to enter any password into the screeen. I've tried a wired keyboard/mouse but its the same (I can't get into safe mode & the likes) Any one any ideas?

  Fruit Bat /\0/\ 20:19 03 Jul 2010

With PC booted (power to USB)

Press the pairing buttons on both the hid device and the keyboard / mouse.

Then see if the keyboard will work?

What kind of wired board?

have you got a PS2 keyboard? don't forget a PS2 board must only be conneted / disconnected with the PC off or you may blow the PS2 port on the board.

  harleyd 20:45 03 Jul 2010

Yes, I've done the pairing etc & the board is a Dell. But its still the same.

  Fruit Bat /\0/\ 21:08 03 Jul 2010

What kind of wired keyboard?

you will probably need a ps2

  harleyd 21:19 03 Jul 2010

The board is a Dell/ps2.

  Fruit Bat /\0/\ 21:25 03 Jul 2010

The PS2 port may have been disabled in BIOS

difficult to switch back on when the keyboard doesn't work :0)

try resetting BIOS by removing CMOS battery for 10 minutes, refit and reboot, see if your keyboard works then.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Xiaomi Mi Mix 2 review

What went wrong at the Designs of the Year 2017

iPhone X news: Release date, price, new features & specs

Comment créer, modifier et réinitialiser un compte Apple ?