550 relay not permitted

  szk2003 00:20 10 Sep 2003
Locked

I have just upgraded from winxp home to winxp pro and my email has just stop working.

i can recive emails fine but when i try to send one it says its "550 relay not permitted".

i'm using ntl boradband and a company called zoom for emails.

if anyone could help me on this i be very greatful. thanks

  AndySD 00:36 10 Sep 2003

Was Zoom your ISP before NTL if so it may be that you cannot connect through the ntl servers. It could be that you need to enable authentication...or even that there is a problem with Zoom's servers at the moment. Can you post the URL (www. address) of zoom for us please.

  szk2003 01:00 10 Sep 2003

the zoom website is click here.

i just phone up zoom and they said that it's because ntl had just stop every one using their boardband sending mail with a 3rd party smtp server. so i have to use ntl's smtp.

does anyone know ntl's smtp server address???

  beeuuem 01:08 10 Sep 2003

From click here
cable modem service settings
E-Mail Format user.name@ntlworld.com
POP Server pop.ntlworld.com
SMTP Server smtp.ntlworld.com
News (NNTP) Server news.cable.ntlworld.com
FTP Upload Address upload.ntlworld.com

  beeuuem 01:10 10 Sep 2003

Or even
Cable modem service settings

E-Mail Format user.name@ntlworld.com

POP Server pop.ntlworld.com

SMTP Server smtp.ntlworld.com

News (NNTP) Server news.cable.ntlworld.com

FTP Upload Address upload.ntlworld.com

  szk2003 02:25 10 Sep 2003

thats just what i need. thanks a lot. problem solved.

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