3 dongle problem

  Whiteadder310556 20:59 14 Oct 2009
Locked

The 3 Connect icon has dis-ppeared and when I connect the dongle via the usb it fails to re-appear, thus I can't connect to the internet! Although in the programs folfer all the software seems to be there and in the add/remove software confusingly the 3 connect icon is still there. Any ideas?

  MAT ALAN 21:15 14 Oct 2009

try your other USB ports it may be an issue with them rather then the dongle...

  Whiteadder310556 22:36 14 Oct 2009

Will do!

  sunnystaines 09:32 15 Oct 2009

delete 3 software and reinstall that might help.

  v1asco 09:37 15 Oct 2009

found re-booting cured the problem. and if I remember right clicking the three icon right task bar.
Also clicking direct on IExplorer.
3 things all worked.

  mimosa418 14:54 15 Oct 2009

You can also connect to Three via thew Start menu/Connect just like any other dial up modem, if Three Connect lets you down.

  sunnystaines 16:06 15 Oct 2009

did you fix it? and how?

  woodchip 16:51 15 Oct 2009

Double click the 3 icon then choose connect, thats how my daughters T-mobile works. They do not as far as I know connect automatic. you have to do it manually each time as above

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