2 separate iTunes problems

  jamief 20:14 04 Jan 2007

1 on a windows xp laptop where it previously worked with no problems I am now getting the following message "iTunes has encountered a problem and needs to close....etc"

2 on different machine, win xp again, I get the following The folder "iTunes" cannot be found or created and is required The default location for this folder is inside My Music

On both machines I have tried numerous uninstalls and reistalls but to no avail.....any help greatly appreciated

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